CROSS-FUNCTIONAL HANDOFF & INTERFACE ANALYSIS 

Interface Failure Detection 

What Is Cross-Functional Handoff & Interface Analysis? 

This service identifies where execution fails between departments—handoffs, approvals, information transfers, and ownership boundaries. 

It does not analyze internal performance in isolation. 
It analyzes where accountability drops at interfaces and where delays and errors accumulate. 

Most organizations fail at interfaces because: 

  • ownership is ambiguous 

  • upstream work is “thrown over the wall” 

  • approvals function as hidden queues 

  • rework loops are created at boundaries 

  • “done” means different things to different groups 

Why This Is Needed 

Interface failure is a primary source of: 

  • chronic rework 

  • late deliveries 

  • repeated quality escapes 

  • customer escalations 

  • conflict between engineering/quality/ops/supply chain 

  • “no one owns failure” conditions 

Dashboards rarely show the interface mechanics that create the failure. 

How TJEG Performs the Analysis 

  1. Interface Inventory 
    Identify all critical handoffs: work, data, approvals, material, decisions. 

  2. Ownership Mapping 
    Who owns the output at each interface, and what “acceptance” actually means. 

  3. Queue and Delay Detection 
    Where work sits waiting, why it waits, and what triggers movement. 

  4. Error Injection and Rework Loops 
    Where defects are introduced at boundaries and how they propagate. 

  5. Interface Control Architecture 
    Define handoff standards, acceptance criteria, escalation rules, and cadence. 

What This Delivers 

  • Interface Map (critical handoffs and approvals) 

  • Accountability Drop Register (where ownership fails) 

  • Delay/Queue Profile (where time is lost at interfaces) 

  • Rework Loop Trace (where errors are injected and amplified) 

  • Interface Control Plan (acceptance criteria + escalation rules + operating cadence) 

  • Implementation-ready actions (client-executed; TJEG architecture and logic) 

Who This Is For 

  • Manufacturing/energy programs with engineering–ops–quality friction 

  • Multi-party environments (prime/sub, vendor networks) 

  • Federal deliverables flows where documentation or approvals stall execution 

  • Organizations with chronic handoff-driven rework 

Engagement Characteristics 

  • Rapid diagnostic with enforceable interface control outputs 

  • Often paired with Decision Latency Mapping or Enterprise Flow Diagnostic 

  • Facility-level or enterprise-level deployment 

Cost & Commercial Structure 

Fixed-scope engagement. 
Typical range: $20,000 – $60,000 (scope-dependent). 
No contingent fees. No success fees. 

Compliance Boundary 

Operational intelligence and execution architecture only. 
No legal advice. No contract interpretation. No licensed engineering. 
No outcome guarantees. 

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Initiate Cross-Functional Handoff & Interface Analysis → 


(Leads to intake: departments/interfaces, failure symptoms, urgency, stakeholders)