DECISION LATENCY & ESCALATION PATH MAPPING
Decision Time Physics
What Is Decision Latency & Escalation Path Mapping?
This service measures and maps how long decisions actually take, where escalation stalls, and how decision delay degrades execution outcomes.
It does not analyze “meeting cadence.”
It analyzes decision physics: authority, timing, overrides, and stall points.
Most organizations believe decisions are “made,” but execution stalls because:
authority is unclear
escalation paths are informal or political
decisions loop through re-approval
no thresholds exist for when a decision must be forced
floor reality outpaces governance
Why This Is Needed
Decision latency creates:
throughput loss
quality degradation under time pressure
uncontrolled workarounds
cost escalation from delay
missed delivery windows
firefighting cultures
Dashboards don’t show “time-to-decision” and “time-to-escalation resolution” as control variables—yet they drive outcomes.
How TJEG Performs the Mapping
Decision Inventory
Identify recurring decisions that control flow, quality, and delivery.
Authority Reality Mapping
Who truly decides vs. who is supposed to decide.
Latency Measurement
How long decisions take by category, and where they stall.
Escalation Path Reconstruction
Where escalation breaks, loops, or is bypassed.
Decision Control Architecture
Define thresholds, decision rights, escalation triggers, and cadence to prevent stall.
What This Delivers
Decision Map (decision categories tied to execution control)
Authority vs. Responsibility Gap Register
Time-to-Decision Metrics (baseline latency by decision type)
Escalation Stall Points and Override Patterns
Decision Rights + Escalation Architecture (implementation-ready)
Control Cadence Recommendations (executed by client team; TJEG architecture only)
Who This Is For
Organizations with slow response cycles and chronic “waiting on approval”
Plants/programs where engineering/quality/ops fights decision control
Federal programs with deliverables stalled by governance friction
Leadership teams in conflict over “who owns the call”
Engagement Characteristics
Rapid deployment; executive-level synthesis
Often pairs with Enterprise Flow Diagnostic or Interface Analysis
Built to reduce stall without creating bureaucracy
Cost & Commercial Structure
Fixed-scope engagement.
Typical range: $20,000 – $55,000 (scope-dependent).
No contingent fees. No success fees.
Compliance Boundary
Operational intelligence and execution architecture only.
No legal advice. No HR determinations. No financial/valuation services.
No outcome guarantees.
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Initiate Decision Latency & Escalation Path Mapping →
(Leads to intake: decision categories, stall symptoms, stakeholders, urgency)

