DECLARED VS ACTUAL OPERATING MODEL ANALYSIS 

Operating Model Truth Reconstruction 

What Is Declared vs Actual Operating Model Analysis? 

Declared vs Actual Operating Model Analysis is a side-by-side reconstruction of: 

  • the operating model the organization claims to run (policies, org charts, SOPs, ERP logic, governance), versus 

  • the operating model the organization actually runs (real decision flow, queues, workarounds, ownership, enforcement). 

It does not critique strategy. 
It exposes structural contradiction between stated governance and real execution mechanics. 

This is a primary driver of: 

  • strategy–execution disconnect 

  • repeated “transformation” failure 

  • KPI improvement without real performance gain 

  • accountability collapse under pressure 

Why This Is Needed 

This service is used when: 

  • leadership believes systems exist, but execution ignores them 

  • “the process” is documented, but outcomes don’t stabilize 

  • compliance is “paper true” but operationally false 

  • operating rhythm differs across departments and sites 

  • initiatives stall due to hidden counter-governance 

Traditional tools fail because: 

  • audits validate documents, not lived behavior 

  • dashboards do not show governance contradiction 

  • meetings create narrative alignment, not operating truth 

How TJEG Performs the Analysis 

  1. Declared Model Capture 
    Collect stated operating logic: SOP structure, governance rules, decision rights, KPI definitions, ERP workflows. 

  2. Actual Model Reconstruction 
    Map how work and decisions truly move: overrides, bypasses, informal approvals, workaround loops, real escalation behavior. 

  3. Contradiction Identification 
    Pinpoint where policy conflicts with reality and creates systemic instability. 

  4. Control-Point Redesign Options 
    Define what must change: decision rights, cadence, enforcement logic, interface control, and standard work architecture. 

What This Delivers 

  • Declared Model Summary (what leadership thinks is operating) 

  • Actual Model Map (how execution really functions) 

  • Contradiction Register (where policy and reality collide) 

  • Failure Mechanism Impacts (how contradiction produces delay/rework/variance) 

  • Corrective Operating Model Options (architecture-level) 

  • Implementation-ready steps (client-executed) 

Who This Is For 

  • Organizations with persistent “we have a process” but unstable outcomes 

  • Multi-site operations where standards fragment across facilities 

  • Federal contractors where written governance exists but execution drifts 

  • Leadership teams requiring a truth baseline before change or command action 

Engagement Characteristics 

  • Enterprise-level or facility-level deployment 

  • Highly decision-ready output 

  • Often paired with Decision Latency Mapping and SOP Architecture Design 

Cost & Commercial Structure 

Fixed-scope engagement. 
Typical range: $25,000 – $75,000 (scope-dependent). 
No contingent fees. No success fees. 

Compliance Boundary 

Operational intelligence and execution architecture only. 
No legal advice. No regulated compliance certification. No financial/valuation analysis. No licensed engineering. 
No outcome guarantees. 

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(Leads to intake: governance artifacts available, operating symptoms, scope span, urgency)